Features

Organic Toiletries

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Organic Toiletries Do you know what’s really in your organic and natural toiletries?   Marili Aitken, Founder of Marili Skincare and Magical Little World…

Finance when you really need it

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Whether you require financial backing to renovate or refurbish your property or you need urgently to restructure your loans, there are lenders out there awaiting your business. Bill Lumley examines some of the approaches hospitality business owners can take when a cash injection is needed

Negotiating the castle walls

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Van Mansion also known as Castell y Fan or Y Fan is a 500-year-old mansion set on the outskirts of Caerphilly just north of Cardiff. Restoring a listed building doesn’t come without its snags. Bill Lumley speaks to Christine Tallon who tells of the switch from City rat race to luxury country dream

Last chance saloon

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Inns and pubs across the UK are closing at an unprecedented rate, with an estimated two dozen pub closures now happening every week. Bill Lumley speaks to campaign groups dedicated to force the government to recognise the injustices of the business rate system for licensees

Winning the battle for staff retention

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One of the toughest jobs confronting a B&B or guesthouse owner is staff retention. Louise Newman, managing director at critiQuie.com, reveals best practices when it comes to holding on to your staff and making your independent hospitality business smarter

Rising to the challenge

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No amount of hospitality experience can ever prove to be quite enough to absorb the initial shock of opening up your own B&B and welcoming in your first guests. Bill Lumley talks to Alex Johnson, co-owner of four-bedroom Crickhowell Ty Croeso

Reviving the village spirit

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With regulation growing and demographics on the move, making a success of running a rural village inn can be a major challenge. Bill Lumley speaks to the owner of The Golden Lion Hotel in the rural Northumberland village of Allendale about his plans to integrate the business of his inn with his neighbouring farm