Maidaid Halcyon Interview
Please tell us a little bit about the history of Maidaid Halcyon
The company has achieved the impressive milestone of supplying cost effective, high quality products to the professional catering industry for over forty years. We are firmly established as leaders within the industry.
Maidaid Halcyon specialises in commercial warewashing equipment, icemakers and coffee machines. Whatever the range or product type, our machines have a longstanding reputation in the UK marketplace for durability, reliability and serviceability.
Our approved distributors network is expanding and our client base is growing, so we must be getting it right!
How can your business help an Inn that has large restaurant facilities?
In so many ways it’s hard to know where to begin! Innkeepers and restaurateurs are pretty much our target audience.
For front of house, our undercounter dishwashers – with cycle times from 72 seconds – can keep the busiest restaurant or bar supplied with clean glasses throughout their service. What’s more, our machines reduce energy and resource costs.
To cater for the ever-growing demand for cocktails in the UK, Maidaid’s superb range of ice makers provide cubes, granular and flake ice plus the new and exciting ice pebbles. These machines have impressive levels of production – ideal for the busy restaurant.
Our professional coffee machines are elegantly styled for front of house positioning, with options for 1 to 4 group models.
Back in the kitchen, our undercounter, pass through & minirack dishwashers, with cycle times from 70 seconds, are designed for simple, quick operation – vital in the busy workplace. They are versatile, energy saving and super-efficient. Utensil and pot washers complete our warewashing offering. All designed for the busy, restaurant kitchen environment.
Our product range is only part of what we bring to our customers: Maidaid Halcyon works with a fully trained, nationwide Distributor Network.
Each of our distributors truly understands a customer’s needs and can be relied upon to offer expert advice. Where necessary they will carry out site surveys and work with clients to ensure the right machine is specified and installed. To further support end users, our distributors liaise with us to provide competent, professional assistance in all the associated technologies of water treatment, chemical choice, service and maintenance.
We are dedicated to providing comprehensive onsite training. We are passionate about good housekeeping and how imperative it is to clean warewashing machines and equipment on a daily basis. Not only will this make the machine last longer but most importantly it will help to maintain high levels of hygiene and give better, cleaner results.
Basically we, and our team of trusted distributors, do whatever it takes to make our customers lives easier – before and after sale.
Tell us about a must have piece of kitchen equipment
The Maidaid Halcyon Evolution Range includes undercounter glasswashers, undercounter dishwashers and pass through dishwashers. As with the rest of the catering industry, warewashing technology is evolving all the time. Every model in the range is designed to work efficiently and reliably in the most demanding environment.
The Evolution range not only has low water consumption and lower temperature levels of operation across the board – machines also have a green cycle for economy and an intensive programme for brilliant cleaning of the dirtiest items. The Evolution 2035WSHR has an innovative Heat Recovery system meaning up to 25% less power is required to heat rinse water.
The features of the Maidaid Halcyon Evolution range are unique within the warewashing market in the UK – when it comes to cleaning and hygiene this is the best range in its price bracket available on the market today.
What does the future hold for Maidaid?
We plan to keep on doing what we do best. Developing and supplying the finest, most cost effective warewashers, ice and coffee machines in the UK – plus all that goes with them in terms of ancilliary items.
We listen to our customers and distributors and take their feedback onboard when we extend and develop our range. If requests are made we consider them, if it’s a feasible change we do it! We feel this proactive approach helps us provide what is undoubtedly the best service in the business.
0845 130 8070